Frequently Asked Questions

Where is Lincoln Avenue Self Storage located?
Lincoln Avenue Self Storage is located at 910 Lincoln Ave, San Jose, CA 95126.
When do I have access to my storage unit?
Access your storage unit 7 days a week between 7 AM to 7 PM.

Am I required to store long-term?
You’re never required to store long-term at Lincoln Avenue Self Storage. We lease on a month-to-month basis.

How do I make payments online correctly?
You have to enter your code differently than to enter the building. no * and no #; so 8 digits, your unit number first then your code.

If you have two units, use the first one you rented or call us to put one code you like for the website. You can pay both units with your one account on line.

How do I make my monthly payments?
You can make your monthly payments two ways: online using a debit card or credit card (including Amex) or you can also stop by or call the office during business hours to make your payments with a staff member or manager.
What security features do you offer?
Our facility is under 24-hour video surveillance, fully fenced and gated with computer-controlled gate entry. In addition, our units are individually alarmed and we’ve invested in a fire protection system.
Are there any additional fees?
There are no hidden administrative or up-front fees.
Do I need my own lock?
We provide a free heavy-duty lock with every rental.